Your thermostat is the control center for your heating and cooling system. When it stops working properly, your entire home feels the effects. Common signs you may need a new thermostat include: your current thermostat is not responding to button presses or the screen stays dark, the temperature in your home does not match what you set on the thermostat, your HVAC system keeps running even after reaching the set temperature, you have an older mechanical thermostat that requires manual adjustments, your energy bills have increased without a clear explanation, or you are upgrading from a basic model to a smart or programmable thermostat for better control.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
The cost of thermostat installation depends on the type of thermostat you choose and the complexity of your setup. Basic digital thermostats typically range from $50 to $150 for the unit, while smart thermostats with advanced features like WiFi connectivity, learning algorithms, and remote app control generally cost $150 to $350 or more. Installation labor adds to the total, with standard replacements taking one to two hours and more complex upgrades requiring additional time.
Your existing wiring setup affects the final price. Homes with standard wiring can usually accommodate most thermostat models without additional work. Older homes with outdated wiring may need minor upgrades to support smart thermostats, which adds to the overall cost. We assess your current setup during the estimate so you know exactly what to expect before work begins.
For homeowners comparing options, a smart thermostat installation may have a higher upfront cost but often pays for itself through energy savings over time compared to basic models.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging mountain climate demands reliable heating solutions that can handle everything from mild autumn evenings to harsh winter storms. Our comprehensive heating services encompass everything from traditional gas furnace installation to modern heat pump systems designed for the region’s variable temperatures. The mountainous terrain and elevation changes throughout the area create unique heating challenges that require experienced professionals who understand local conditions. We specialize in energy-efficient heating solutions that help homeowners manage utility costs during the region’s extended heating season. Our team is equipped to handle emergency situations when your heating system fails during unexpected cold snaps. Whether you’re dealing with an older home in the foothills or a new construction project, we provide customized heating solutions that account for factors like altitude, insulation requirements, and local building codes. From system replacements to routine maintenance, our heating contractor services ensure your family stays comfortable year-round while maximizing energy efficiency and minimizing environmental impact.
Complete HVAC solutions for northeast Tennessee require expertise in both heating and cooling systems that can adapt to the region’s four distinct seasons. Our comprehensive approach addresses the unique challenges posed by the area’s humid summers and cold winters, ensuring optimal indoor comfort throughout the year. We provide integrated systems that work efficiently in the mountain climate, from smart thermostat installation that learns your family’s schedule to heat pump services that maximize efficiency during mild weather transitions. The region’s varying elevations and microclimates require customized HVAC solutions that account for factors like humidity control, air quality, and energy efficiency. Our certified technicians understand how seasonal temperature swings affect system performance and provide preventive maintenance programs designed specifically for local conditions. We also offer advanced indoor air quality solutions, including air scrubber systems that address concerns related to seasonal allergens and mountain air pollutants. From initial system design to ongoing service, our HVAC contractor services ensure your home maintains perfect comfort while operating at peak efficiency.
When your furnace breaks down during northeast Tennessee’s unpredictable winter weather, you need immediate professional repair services that understand the urgency of the situation. Our furnace repair specialists are trained to diagnose and fix a wide range of issues, from simple flame sensor replacements to complex heat exchanger repairs. The region’s mountain environment puts additional stress on heating systems due to temperature fluctuations and seasonal debris, making regular maintenance and prompt repairs essential. We handle both gas furnace issues and electric system problems, ensuring we can service any type of heating equipment in your home. Our technicians carry extensive inventories of common parts and are available for emergency calls when winter storms threaten to leave you without heat. We understand that furnace problems often occur at the worst possible times, which is why our emergency repair services are available around the clock. Each repair is performed with attention to safety codes and manufacturer specifications, ensuring your system operates reliably throughout the heating season.
Northeast Tennessee’s hot, humid summers put tremendous strain on air conditioning systems, making professional repair services essential for maintaining comfort during peak cooling season. Our experienced technicians specialize in diagnosing and resolving AC issues that are common in the region’s climate, from refrigerant problems caused by temperature extremes to compressor failures resulting from overuse during heat waves. The mountainous terrain creates unique cooling challenges, with elevation changes affecting system efficiency and performance. We provide rapid response for emergency situations when your AC fails during the hottest days of summer. Our repair services cover everything from minor issues like blower motor problems to major system malfunctions that require immediate attention. We understand how quickly indoor temperatures can become dangerous without proper cooling, especially for vulnerable family members. Our technicians are equipped with the latest diagnostic tools and maintain extensive parts inventories to ensure most repairs can be completed on the first visit. Each service call includes a thorough system evaluation to identify potential issues before they become costly emergency repairs.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.