Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
The cost of mini split installation in northeast Tennessee depends on several factors. The number of indoor zones you need is the biggest driver of price. A single-zone system for one room or an open living area costs less than a multi-zone setup that serves a whole home with up to eight individual units.
Unit capacity matters too. Smaller 9,000 BTU units are less expensive than 18,000 or 24,000 BTU units designed for larger spaces or open floor plans. Premium brands with advanced features like inverter technology, Wi-Fi controls, and enhanced humidity management command higher upfront costs but deliver better long-term energy savings.
Installation complexity also affects your total investment. Straightforward wall-mounted installations onground floorexterior walls are less expensive than jobs requiring concrete pads for outdoor units, lengthy refrigerant line runs, or electrical upgrades to support new circuits. Homes with limited wall space may require ceiling cassette units that add to the overall project cost.
When comparing costs, consider that heat pump installation often requires ductwork, which adds significant labor and material expense that a ductless mini split avoids entirely. While both systems provide heating and cooling, the absence of ducts in a mini split system can make installation more affordable for the right home.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging mountain climate demands reliable heating solutions that can handle everything from sudden temperature drops in the Appalachian foothills to extended winter periods. Our comprehensive heating services encompass traditional and modern solutions tailored to the region’s unique geographic conditions. From the rolling hills of Sullivan County to the valleys of Washington County, we understand how elevation changes and local weather patterns affect your home’s heating needs.
Whether you need gas furnace installation for a new construction project or heat pump installation to maximize energy efficiency in milder seasons, our certified technicians bring decades of experience to every job. We also specialize in high-efficiency furnace installation that can significantly reduce utility costs during harsh mountain winters. Our team understands the importance of proper sizing and installation techniques that account for the region’s variable climate conditions, ensuring optimal performance year-round.
Complete HVAC solutions for northeast Tennessee properties require expertise in both heating and cooling systems that can adapt to the region’s diverse climate challenges. Our full-service approach addresses everything from routine maintenance to complex system installations, ensuring your comfort throughout the year. The unique topography of the Tennessee Valley creates microclimates that demand customized HVAC strategies for optimal indoor air quality and temperature control.
Our comprehensive services include smart thermostat installation that helps optimize energy usage during seasonal transitions, and heat pump repair services essential for maintaining these increasingly popular dual-purpose systems. We also provide HVAC maintenance programs designed specifically for the dust and pollen conditions common in our mountainous region. Additionally, our air scrubber installation services help combat the allergens and particulates that are prevalent in northeast Tennessee’s natural environment, ensuring cleaner indoor air for your family’s health and comfort.
When your furnace fails during a cold snap in northeast Tennessee’s mountainous terrain, immediate professional repair becomes critical for your family’s safety and comfort. Our emergency repair services understand the urgency of heating system failures in a region where temperatures can plummet unexpectedly, especially in higher elevations around Johnson City and Kingsport. We maintain fully stocked service vehicles and offer rapid response times to address everything from minor component failures to major system breakdowns.
Common issues we address include furnace not turning on repair situations that often occur after extended periods of non-use, and gas furnace repair services for the natural gas systems popular throughout the region. Our technicians are also experts in furnace heat exchanger repair, a critical component that requires immediate attention for safety reasons. We provide emergency furnace repair services 24/7 because we know that heating system failures don’t wait for convenient times, especially during northeast Tennessee’s unpredictable winter weather patterns.
Northeast Tennessee’s humid summers and unpredictable weather patterns place significant demands on air conditioning systems, making professional repair services essential for maintaining comfort throughout the cooling season. From the Tennessee Valley’s muggy conditions to the relief needed during sudden heat waves that can strike the region, our repair expertise ensures your AC system operates efficiently when you need it most. We understand how the area’s unique combination of humidity and temperature fluctuations can stress cooling equipment.
Our specialized repair services include AC compressor repair for the heart of your cooling system, and AC refrigerant recharge services that become crucial during peak summer months. We also handle AC not cooling repair emergencies that can’t wait, especially during the region’s intense summer heat. Our technicians are skilled in emergency AC repair situations, providing rapid response when your cooling system fails during critical periods. We carry extensive parts inventory to ensure most repairs can be completed on the first visit, minimizing your discomfort during northeast Tennessee’s challenging summer conditions.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.