Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Our HVAC contractor team brings decades of combined experience to every call. When you reach out, we start with a thorough evaluation of your heating and cooling system. We check electrical connections, test refrigerant levels, inspect burners and heat exchangers, and examine airflow across your entire system.
After our assessment, we explain exactly what we found in plain language. You will receive an honest estimate before any work begins. Most repairs are completed the same day, so you are not left without heating or cooling for long. Our trucks are stocked with common parts, and our technicians have the training to handle everything from simple capacitor replacements to complete system overhauls.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
When winter temperatures plummet across northeast Tennessee’s mountainous terrain, reliable heating becomes essential for your family’s comfort and safety. Our comprehensive heating contractor services encompass everything from system design and installation to emergency repairs, ensuring your home stays warm throughout the region’s unpredictable weather patterns. The Appalachian climate demands heating systems that can handle both sudden temperature drops and extended cold spells, making professional installation and maintenance crucial for optimal performance.
We specialize in multiple heating solutions tailored to local conditions, including gas furnace installation for homes with natural gas access and electric furnace installation for properties in more remote areas. Our team also offers heat pump installation services, which provide excellent efficiency in the region’s moderate climate zones. Whether you’re building a new home or replacing an aging system, we ensure proper sizing and installation to maximize energy efficiency and minimize utility costs. Our heating solutions are designed to withstand the region’s humidity fluctuations and provide consistent comfort throughout your home, backed by comprehensive warranties and ongoing support.
Northeast Tennessee’s variable climate and mountainous geography create unique challenges for furnace systems, from humidity-related corrosion to strain from frequent temperature cycling. Our furnace repair service addresses these regional factors with targeted solutions that restore your heating system’s reliability and efficiency. We understand how the area’s weather patterns affect different furnace components, allowing us to diagnose issues quickly and provide lasting repairs that prevent future breakdowns during critical heating periods.
Our certified technicians handle all furnace types commonly found in the region, specializing in gas furnace repair for homes connected to municipal gas lines and electric furnace repair for properties in rural areas. We also provide emergency furnace repair services, recognizing that heating failures can’t wait when temperatures drop unexpectedly. Common repairs include addressing issues with furnace heat exchanger repair, which is particularly important in this region’s humid conditions. Our comprehensive approach ensures your furnace operates safely and efficiently, reducing energy costs while maintaining consistent indoor comfort throughout the heating season.
Heat pumps have become increasingly popular in northeast Tennessee due to their year-round efficiency and ability to handle the region’s moderate climate conditions effectively. However, the area’s humidity levels, seasonal temperature swings, and occasional extreme weather can stress these systems, leading to performance issues that require professional attention. Our heat pump repair service focuses on restoring optimal operation while addressing the specific challenges these units face in Appalachian weather conditions.
We diagnose and repair all heat pump components, from refrigerant leaks caused by temperature cycling to electrical issues common in humid environments. Our technicians are experienced with both the heating and cooling functions of these versatile systems, ensuring comprehensive repairs that restore full-year comfort. We frequently coordinate our heat pump repairs with complementary services like AC refrigerant recharge when cooling performance is affected, and we recommend HVAC maintenance programs to prevent future issues. For properties requiring backup heating solutions, we can discuss electric furnace installation options. Our repair approach prioritizes energy efficiency and system longevity, helping you maximize your heat pump investment while maintaining consistent indoor comfort throughout all seasons.
Transform your home’s energy efficiency and comfort control with professional smart thermostat installation designed specifically for northeast Tennessee’s unique climate challenges. These advanced systems learn your family’s schedule and preferences while adapting to the region’s unpredictable weather patterns, from sudden mountain storms to extended humid periods. Smart thermostats provide precise temperature control and energy savings that are particularly valuable given the area’s varying utility rates and seasonal temperature extremes.
Our installation process includes comprehensive system integration, Wi-Fi connectivity setup, and programming customized for local climate conditions. We ensure compatibility with your existing HVAC equipment and provide thorough training on all features, from remote smartphone control to energy usage tracking. Smart thermostats work exceptionally well with modern heating systems, and we often recommend them alongside high efficiency furnace installation projects for maximum energy savings. These systems also integrate seamlessly with central AC installation for year-round optimization. We include setup for local weather integration, allowing your thermostat to automatically adjust for regional weather patterns, and provide ongoing support to ensure you’re maximizing both comfort and energy efficiency throughout the changing seasons.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.