Heat pump installation across northeast Tennessee gives homeowners an energy-efficient way to handle both heating and cooling needs with a single system. ThermoSTAT Heating & Cooling installs heat pumps that work by moving warm air rather than generating it through combustion, which means lower monthly energy bills and year-round comfort for your home.
If your current heating system struggles during cold Campbell County winters or your air conditioning cannot keep up with summer heat, a heat pump installation may be the right solution. These systems provide efficient operation in moderate climates and newer models perform well even when temperatures drop. Many homeowners see the value in replacing older systems that require frequent repairs or high fuel costs.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Our installation process starts with evaluating your home’s size, insulation levels, and existing ductwork to recommend the right heat pump capacity. We look at your current electrical service to ensure it supports the new system and check that your ductwork is properly sized and sealed. This assessment prevents performance issues after installation and helps us provide accurate pricing upfront.
The actual installation involves removing your old equipment, mounting the outdoor unit on a proper pad, connecting refrigerant lines and electrical wiring, and integrating everything with your home’s thermostat controls. We test the system through multiple heating and cooling cycles to verify it reaches your set temperatures efficiently. Our technicians explain how to operate your new heat pump and what maintenance keeps it running well for years to come.
If your home lacks existing ductwork, we may recommend mini split installation as an alternative approach that provides zoned heating and cooling without the need for extensive ductwork modifications. For homeowners considering all-electric options, we also offer electric furnace installation as a complement to heat pump systems in colder regions.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging mountain climate demands reliable heating solutions that can handle everything from mild autumn evenings to harsh winter storms. Our comprehensive heating services encompass everything from traditional gas furnace installation to modern mini split installation systems. Whether you’re dealing with an older home in the foothills or a new construction project, we understand the unique heating challenges posed by the region’s elevation changes and temperature fluctuations. Our certified technicians specialize in selecting and installing the most efficient heating systems for your specific needs, taking into account factors like your home’s insulation, square footage, and local utility costs. We also provide emergency services when your heating system fails during those unexpected cold snaps that can hit the Tennessee mountains. From boiler installation for radiant heating systems to heating system replacement for aging equipment, our team ensures your family stays comfortable year-round. We work with all major heating equipment brands and can recommend the most cost-effective solutions for your budget while maximizing energy efficiency to keep your utility bills manageable throughout the heating season.
Complete HVAC solutions for northeast Tennessee properties require expertise in both heating and cooling systems that can adapt to the region’s diverse climate patterns. Our full-service approach covers everything from initial system design to ongoing maintenance, ensuring optimal indoor comfort throughout the year. We specialize in smart thermostat installation that helps homeowners maximize energy efficiency while maintaining consistent temperatures despite the area’s seasonal temperature swings. Our technicians are well-versed in the latest HVAC technologies, including heat pump repair services for these increasingly popular dual-purpose systems. The mountainous terrain and varying elevations across northeast Tennessee create unique challenges for HVAC systems, from increased wear due to altitude changes to the need for robust equipment that can handle both humid summers and cold winters. We provide comprehensive HVAC maintenance programs designed to prevent costly breakdowns and extend system life. Our services also include advanced air quality solutions like UV air purifier installation, which is particularly beneficial in areas with higher pollen counts and seasonal allergens common to the Tennessee Valley region.
When your furnace breaks down during northeast Tennessee’s unpredictable winter weather, you need fast, reliable repair services from technicians who understand the urgency of the situation. Our furnace repair specialists are equipped to handle all types of heating system failures, from minor component issues to major system malfunctions. We provide emergency furnace repair services 24/7, understanding that heating emergencies don’t wait for convenient business hours. Common issues we address include furnace not heating repair and furnace igniter replacement, problems that can leave families without heat during critical times. The region’s varying elevations and temperature extremes can put additional stress on furnace components, making regular maintenance and prompt repairs essential. Our diagnostic approach quickly identifies problems with heat exchangers, blower motors, flame sensors, and other critical components. We maintain extensive parts inventory for both gas and electric furnaces, ensuring we can complete most repairs on the first visit. Whether you’re dealing with an older furnace that’s showing its age or a newer system experiencing unexpected issues, our certified technicians have the expertise to restore reliable heat to your home efficiently and safely.
Northeast Tennessee’s hot, humid summers put tremendous strain on air conditioning systems, making professional repair services essential for maintaining comfort during peak cooling season. Our AC repair specialists understand the unique challenges posed by the region’s climate, from high humidity levels in the valleys to temperature variations at different elevations. We handle everything from AC not cooling repair to complex AC compressor repair issues that can develop when systems work overtime during extended heat waves. The area’s frequent thunderstorms and power fluctuations can also cause electrical problems requiring specialized AC blower motor repair services. Our technicians are trained to quickly diagnose and resolve issues with refrigerant leaks, electrical components, and mechanical failures that commonly affect AC systems in this climate. We offer emergency AC repair services because we understand that AC failures during Tennessee’s hottest days aren’t just uncomfortable—they can be dangerous for vulnerable family members. Our repair services extend the life of your existing system while ensuring optimal performance and energy efficiency throughout the demanding cooling season.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.