HVAC maintenance across northeast Tennessee keeps your home comfortable year-round. ThermoSTAT Heating & Cooling offers preventive maintenance plans that catch small problems before they turn into costly emergency repairs.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Our maintenance visits follow a thorough step-by-step process designed to inspect, clean, and optimize your entire system.
First, we perform a complete system inspection. Our technician checks electrical connections, measures refrigerant levels, tests the capacitor and contactor, and evaluates the overall condition of your equipment. We inspect the heat pump or air conditioner components alongside your heating system to ensure both sides of your HVAC system are functioning properly.
Next, we clean critical components. This includes clearing debris from the outdoor condenser, cleaning evaporator and condenser coils when needed, replacing or cleaning air filters, and clearing condensate drain lines. Dirty components force your system to work harder, which burns more energy and wears out parts faster.
Then, we test system operation. We verify proper airflow across all vents, run your system through a complete heating and cooling cycle test, check thermostat accuracy, and ensure safety controls are functioning properly. After cleaning and testing, we provide a written report with any recommendations for repairs or improvements.
We recommend pairing your maintenance visit with an HVAC inspection if your system is older or has not been serviced in over a year. This gives us a deeper look into potential issues that basic maintenance might not catch.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging mountain climate demands reliable heating solutions that can handle everything from mild autumn evenings to harsh winter storms. Our comprehensive heating services ensure your family stays comfortable throughout the region’s unpredictable weather patterns. Whether you’re dealing with an aging system in Johnson City or need a complete upgrade in Kingsport, we specialize in all types of heating equipment and installations.
From traditional gas furnace installation to modern heat pump installation systems, we understand the unique requirements of Appalachian homes. Our certified technicians are equipped to handle everything from emergency repairs during those unexpected cold snaps to planned furnace replacement projects that improve energy efficiency. We also offer innovative solutions like radiant heat installation for homeowners seeking ultimate comfort and efficiency.
The mountainous terrain and varying elevations across northeast Tennessee create unique heating challenges that require local expertise. Our team understands how altitude affects system performance and can recommend the most suitable heating solutions for your specific location and home design. We’re committed to providing reliable, efficient heating services that keep your family warm while managing energy costs effectively throughout the region’s extended heating season.
Complete HVAC solutions for northeast Tennessee require expertise in both heating and cooling systems that can adapt to the region’s diverse climate conditions. From the valleys around Bristol to the higher elevations near Mountain City, our comprehensive HVAC services address every aspect of indoor comfort control. We understand that Appalachian homes face unique challenges with humidity control, air quality, and energy efficiency throughout the changing seasons.
Our skilled technicians provide everything from routine HVAC tune up services to complex heat pump repair projects. We also specialize in modern comfort enhancements like smart thermostat installation and whole house humidifier installation to address the dry mountain air that’s common in our region. Indoor air quality is particularly important given the seasonal pollen and environmental factors unique to the Tennessee Valley.
Whether you’re upgrading an older system or designing HVAC solutions for new construction, we provide integrated heating and cooling services that maximize efficiency and comfort. Our local knowledge of building codes, energy incentives, and climate patterns ensures your HVAC investment delivers optimal performance for years to come across northeast Tennessee’s varied landscape.
When your furnace fails during a northeast Tennessee winter, you need immediate, professional repair services that understand the urgency of restoring heat to your home. Mountain winters can be unpredictable and harsh, making furnace reliability absolutely critical for family safety and comfort. Our emergency repair team is equipped to handle all furnace types and brands, from older units common in historic Appalachian homes to modern high-efficiency systems.
Common furnace problems in our region include issues caused by power fluctuations during mountain storms, problems with furnace igniter replacement due to frequent cycling, and furnace heat exchanger repair needs from extended use during long heating seasons. We also frequently address furnace not heating repair calls and provide emergency furnace repair services 24/7 during critical winter weather events.
Our diagnostic approach considers the specific challenges of northeast Tennessee’s climate, including how elevation and humidity affect furnace performance. We maintain extensive parts inventory for both gas and electric systems, ensuring we can complete most repairs in a single visit. From minor adjustments to major component replacements, our certified technicians provide reliable furnace repair services that restore comfort quickly and prevent future breakdowns.
Northeast Tennessee’s hot, humid summers put tremendous strain on air conditioning systems, making professional repair services essential for maintaining comfort during peak cooling season. From the Tennessee Valley’s intense heat to the high humidity levels that challenge AC units throughout the region, our repair specialists understand the specific demands placed on cooling equipment in Appalachian climates.
We handle everything from simple AC refrigerant recharge services to complex AC compressor repair projects. Common issues we address include AC not cooling repair problems often caused by clogged systems from mountain pollen and debris, plus emergency AC repair calls during heat waves when systems are pushed beyond their limits.
Our technicians are specially trained to diagnose problems quickly and provide lasting solutions that consider local environmental factors. Whether dealing with older central air systems in established neighborhoods or newer high-efficiency units, we maintain comprehensive parts inventory and use advanced diagnostic tools to minimize downtime. We understand that AC failures during Tennessee summers aren’t just uncomfortable—they can be dangerous for vulnerable family members, which is why we prioritize rapid response times and reliable repairs that restore cool comfort to your home.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.