Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
AC repair costs in the Campbell County area vary based on what component failed and the age of your system. Simple capacitor replacements typically run between $150 and $350, while compressor repairs or replacements can cost $800 to $2,500 depending on the unit size and parts required. Refrigerant leaks that require leak detection and sealing add $200 to $600 to the job, but this prevents repeated service calls and protects your system long-term.
Older systems that keep breaking down often cost more to repair than newer models. If your AC is over 12 years old and needs major work, we may recommend a compressor replacement or full system upgrade instead of pouring money into a dying unit. We always show you the math so you understand why we recommend one option over another.
Emergency after-hours service may add a trip charge, but we provide upfront pricing before we start any work. You will not see surprise fees on your final bill. We also offer emergency AC repair for situations that cannot wait until the next business day, with same-day service available across Campbell County.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging winter conditions demand reliable heating solutions that can handle everything from frigid mountain temperatures to unpredictable weather patterns. Our comprehensive heating contractor services encompass installation, maintenance, and repair of all heating system types to keep your home comfortable year-round. We specialize in both traditional and modern heating technologies, ensuring optimal performance regardless of your property’s age or design.
From the rolling hills of Kingsport to the mountainous regions surrounding Johnson City, our certified technicians understand how elevation changes and varying terrain affect heating efficiency. We offer gas furnace installation for properties with natural gas access, as well as electric furnace installation for homes in more remote areas. Our expertise extends to energy-efficient solutions like heat pump installation, which can significantly reduce utility costs in our region’s moderate climate zones.
What sets our heating contractor services apart is our commitment to proper sizing and installation based on your home’s specific heating load requirements. We also provide heating system replacement services when upgrades become necessary, ensuring seamless transitions with minimal disruption to your daily routine.
Complete HVAC solutions for northeast Tennessee require expertise in both heating and cooling systems, along with the ventilation components that tie everything together. Our full-service HVAC contractor capabilities address the unique climate challenges of the Tennessee Valley region, where humid summers and cold winters demand year-round system reliability. We provide comprehensive system design, installation, and ongoing maintenance to ensure optimal indoor air quality and energy efficiency.
The diverse geography of northeast Tennessee, from urban areas like Bristol to rural mountain communities, presents varying HVAC challenges that our experienced team handles with precision. Our services include advanced smart thermostat installation for enhanced system control and energy savings, as well as heat pump repair services for these increasingly popular dual-function systems. We also specialize in HVAC maintenance programs designed to prevent costly breakdowns during peak usage seasons.
Our HVAC contractor approach emphasizes whole-system thinking, ensuring that heating, cooling, and ventilation components work together harmoniously. We also offer specialized services like UV air purifier installation to address indoor air quality concerns common in our region’s variable humidity conditions.
When your furnace fails during northeast Tennessee’s harsh winter months, quick and reliable repair service becomes essential for maintaining comfort and safety. Our furnace repair specialists understand the critical nature of heating system failures, especially in mountainous areas where temperatures can drop dramatically overnight. We provide comprehensive diagnostic and repair services for all furnace types, from older units in historic homes to modern high-efficiency systems.
The region’s variable weather patterns and occasional power fluctuations can stress furnace components, leading to common issues like ignition problems, blower motor failures, and heat exchanger concerns. Our technicians are equipped to handle everything from routine furnace flame sensor replacement to complex furnace heat exchanger repair. We also provide emergency furnace repair services for those unexpected breakdowns that can’t wait until regular business hours.
Our furnace repair service includes thorough system diagnostics to identify not just immediate problems but potential future issues. Whether you’re dealing with furnace not heating repair situations or more complex mechanical problems, our certified technicians deliver lasting solutions that restore reliable operation and peace of mind throughout the heating season.
Northeast Tennessee’s hot, humid summers put tremendous strain on air conditioning systems, making professional repair services crucial for maintaining indoor comfort and preventing costly system failures. Our air conditioning repair expertise covers everything from minor tune-ups to major component replacements, ensuring your cooling system operates efficiently throughout the demanding summer months. We understand how the region’s high humidity levels and temperature fluctuations can accelerate wear on AC components.
From the Tennessee Valley’s urban heat islands to mountain communities with varying elevation-related cooling needs, our repair technicians are prepared to address diverse AC challenges. Common issues in our area include refrigerant leaks caused by humidity-related corrosion, compressor failures from overwork during extended heat waves, and electrical problems from summer storm activity. Our comprehensive repair services include AC compressor repair for major component failures and AC leak repair to address refrigerant system integrity.
We also specialize in emergency AC repair services, understanding that AC failures during peak summer heat can create unsafe conditions. Our rapid response capabilities and AC refrigerant recharge services help restore cooling quickly, minimizing discomfort and preventing secondary issues like humidity damage to your property.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.