RTU replacement across northeast Tennessee is available when your rooftop heating and cooling equipment reaches the end of its service life. ThermoSTAT Heating & Cooling provides professional RTU replacement services for commercial properties throughout the region, helping business owners restore reliable climate control and avoid ongoing repair costs.
Replacing a rooftop unit is a significant investment, and our technicians guide you through every step — from equipment selection based on your building’s load requirements to the actual installation and startup verification. We work with major brands and ensure every replacement meets local code requirements for Campbell County commercial properties.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Our team follows a structured approach to rooftop unit replacement that minimizes disruption to your operations. We begin with a thorough assessment of your existing RTU, checking the structural integrity of the curb and duct connections to determine whether they can be reused with the new unit. This step helps us provide accurate pricing and avoid surprises during installation.
Once we confirm the replacement scope, we handle equipment ordering, scheduling, and permits as needed for commercial properties across northeast Tennessee. Our technicians remove the old RTU, prepare the mounting curb, and install the new unit with proper sealing and connection to existing ductwork and electrical systems. We charge and test the new system, verify airflow across all zones, and walk you through the new equipment controls and maintenance schedule.
For properties with multiple rooftop units, we often recommend scheduling replacements in a planned sequence rather than reacting to individual unit failures. Pairing RTU replacement with commercial HVAC maintenance extends the life of your new equipment and catches emerging issues before they escalate.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging mountain climate demands reliable heating systems that can handle everything from sudden temperature drops to extended cold spells. Our comprehensive heating services encompass everything from traditional gas furnace installation to modern heat pump installation solutions. The region’s variable elevations and weather patterns require heating systems that are both efficient and dependable, especially during those unexpected late spring or early fall cold snaps that can catch homeowners off guard. We understand that heating costs can be significant in this area, which is why we specialize in high efficiency furnace installation options that reduce energy consumption while maintaining optimal comfort. Our team is experienced with the unique challenges posed by the Appalachian foothills, including proper sizing for homes built on slopes and ensuring adequate ventilation in areas with varying air pressure. Whether you need emergency repairs during a winter storm or are planning a complete heating system replacement before the next heating season, our local expertise ensures your family stays warm and comfortable year-round while keeping energy costs manageable.
The diverse climate conditions across northeast Tennessee create unique HVAC challenges that require comprehensive system solutions. From the humid summers in the valleys to the cooler temperatures at higher elevations, your home’s comfort system must adapt to significant seasonal variations. Our full-service HVAC approach addresses both heating and cooling needs with integrated solutions that maximize efficiency and reliability. We provide essential services like HVAC maintenance programs designed specifically for the region’s demanding climate cycles, ensuring your system operates efficiently through both sweltering July heat and frigid January cold. Modern technology plays a crucial role in our service offerings, including smart thermostat installation that adapts to the area’s unpredictable weather patterns and helps reduce energy costs. Indoor air quality is particularly important in this region due to seasonal allergens and varying humidity levels, which is why we offer air scrubber installation and whole house humidifier installation services. Our comprehensive approach ensures your entire HVAC system works harmoniously to maintain optimal comfort while addressing the specific environmental challenges that northeast Tennessee homeowners face throughout the year.
When your furnace fails during a cold northeast Tennessee winter, prompt and professional repair service becomes essential for your family’s safety and comfort. The mountainous terrain and variable weather patterns in this region can put extra stress on heating systems, making regular maintenance and quick repairs crucial. Our specialized furnace repair expertise covers all common issues, from furnace not turning on repair situations that often occur after extended periods of non-use to complex furnace heat exchanger repair needs that require immediate attention for safety reasons. We understand that furnace problems don’t follow a convenient schedule, which is why our emergency furnace repair service is available when you need it most. The region’s frequent temperature fluctuations can cause components like ignitors and flame sensors to fail more frequently, and our technicians are equipped to handle everything from furnace igniter replacement to diagnosing complex electrical issues. Whether you’re dealing with a gas or electric system, our local knowledge of the area’s utility infrastructure and building codes ensures repairs are completed safely and efficiently, restoring warmth to your home as quickly as possible.
Northeast Tennessee’s hot, humid summers can push air conditioning systems to their limits, making reliable repair services essential for maintaining indoor comfort. The region’s combination of high temperatures and elevated humidity levels creates demanding conditions that can cause various AC components to fail unexpectedly. Our comprehensive repair services address everything from simple fixes like AC refrigerant recharge to complex mechanical issues requiring AC compressor repair. When your system completely stops working during a heat wave, our emergency AC repair team responds quickly to restore cooling to your home. The mountainous geography can create unique airflow challenges, and we’re experienced in diagnosing issues like AC not cooling repair problems that may be related to inadequate airflow or refrigerant leaks. Our technicians understand how the region’s variable elevation and weather patterns affect AC performance, ensuring repairs are completed with local conditions in mind. From residential units struggling with the area’s demanding summer conditions to systems that have been compromised by severe weather, we provide the expertise needed to get your air conditioning running efficiently again.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.