Furnace repair in northeast Tennessee keeps your home warm when winter temperatures drop. ThermoSTAT Heating & Cooling provides fast, reliable furnace repair across the region with experienced technicians ready to restore your heating system.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
When you call us for furnace repair, our process starts with a thorough inspection to pinpoint the exact problem. We check electrical connections, gas lines, heat exchangers, blower motors, and all major components to identify what needs attention.
After the diagnosis, we explain the issue clearly and provide a detailed estimate before any work begins. Our technicians carry quality replacement parts for common repairs, which means we can complete most furnace repairs in a single visit. For complex issues requiring special order parts, we coordinate quickly to minimize your time without heat.
We handle all furnace types and brands, from older gravity furnaces to modern high-efficiency units. If your furnace has failed completely and repairs are not practical, we also offer emergency furnace repair to get temporary heating in place while you decide on replacement options. Our goal is to restore your heating as fast as possible so your family stays comfortable.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging mountain climate demands reliable heating solutions that can handle everything from sudden temperature drops to extended winter conditions. Our comprehensive heating services ensure your family stays comfortable throughout the region’s unpredictable weather patterns. We specialize in all major heating system types, from traditional gas and electric units to modern heat pump technologies that work efficiently even in the Appalachian foothills.
When your heating system fails during those bitter Tennessee winters, our emergency repair services provide rapid response to restore warmth to your home. We understand that heating emergencies don’t wait for convenient times, which is why our certified technicians are equipped to handle urgent repairs across the tri-cities area and surrounding communities.
Beyond emergency situations, we offer complete heating solutions including high-efficiency system installations that can significantly reduce your energy costs while improving comfort. Our team also provides advanced heat pump installations that offer both heating and cooling capabilities, perfect for the region’s varied seasonal demands. Whether you need routine maintenance, system replacement, or complete furnace replacement, we deliver reliable solutions tailored to northeast Tennessee’s unique climate challenges and your family’s specific comfort needs.
Complete HVAC solutions for northeast Tennessee homes require expertise in both heating and cooling systems that can adapt to the region’s diverse climate conditions. From the higher elevations of the Smoky Mountains to the valley communities, our comprehensive HVAC services address the unique challenges posed by varying altitudes, humidity levels, and seasonal temperature swings that characterize this beautiful region.
Our certified technicians provide full-system approaches that optimize both energy efficiency and indoor comfort year-round. We specialize in smart thermostat installations that learn your family’s patterns and automatically adjust for maximum efficiency. Additionally, our preventive maintenance programs help extend equipment life while reducing unexpected breakdowns during peak seasons.
Indoor air quality is particularly important in northeast Tennessee due to seasonal allergens and varying humidity levels. Our air scrubber installations actively remove contaminants, while whole-house humidifier systems maintain optimal moisture levels during dry winter months. Whether you need system upgrades, energy efficiency improvements, or comprehensive comfort solutions, our HVAC expertise ensures your home maintains perfect climate control regardless of what Mother Nature brings to the Tennessee mountains.
Furnace breakdowns in northeast Tennessee can be particularly challenging due to the region’s reliance on heating systems during extended winter months and unpredictable weather patterns. Our specialized furnace repair services address everything from minor component failures to major system malfunctions, ensuring your family never has to endure cold nights in the Tennessee mountains.
Common furnace issues in our region include problems with flame sensor components that can fail due to dust accumulation, and igniter replacements needed when systems struggle to start during cold snaps. Our technicians are extensively trained on both gas and electric systems, providing expert diagnostics and repairs for all major furnace brands serving northeast Tennessee homes.
We understand that furnace problems often manifest as inadequate heating, which is why our specialized heating restoration services quickly identify and resolve issues preventing proper warmth distribution. For homes experiencing startup problems, our comprehensive diagnostic services pinpoint electrical, mechanical, or control system failures. Our commitment to rapid, reliable furnace repairs means Tennessee families can count on restored comfort and peace of mind, even during the most demanding winter conditions.
Summer temperatures in northeast Tennessee can soar unexpectedly, making reliable air conditioning repair services essential for maintaining comfortable indoor environments. Our region’s unique combination of mountain humidity, sudden weather changes, and varying elevations creates specific challenges for cooling systems that require specialized repair expertise and rapid response capabilities.
Air conditioning failures during Tennessee’s hot, humid summers demand immediate attention to prevent health risks and property damage. Our experienced technicians diagnose and repair common issues including compressor failures that often occur during peak usage periods, and blower motor problems that prevent proper air circulation throughout your home.
We also address critical cooling system issues such as refrigerant leaks that reduce efficiency and can damage equipment, plus cooling performance problems that leave families uncomfortable during the region’s hottest days. Our repair services extend to emergency situations where immediate cooling restoration is crucial. With our comprehensive repair capabilities and understanding of northeast Tennessee’s climate demands, we ensure your air conditioning system operates efficiently and reliably throughout the challenging summer season.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.