Air conditioner replacement across northeast Tennessee is a major home improvement decision that ThermoSTAT Heating & Cooling handles with care and precision. When your cooling system fails repeatedly or simply cannot keep up with summer heat anymore, our team provides honest guidance on whether a new air conditioner makes more sense than pouring money into constant repairs. We serve homeowners throughout Campbell County with upfront pricing, professional installation, and equipment options that fit every budget. If your current system is struggling, give us a call to discuss your replacement options today.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Our air conditioner replacement process starts with an in-home assessment where we evaluate your current system, ductwork, insulation, and cooling needs. We help you select the right-sized unit for your home — an oversized or undersized AC causes efficiency problems and comfort issues. Our technicians handle the complete removal of your old equipment and proper disposal according to local regulations. The new air conditioner installation includes securing the unit, connecting refrigerant lines, electrical wiring, and testing that cool air flows properly through every vent in your home. We walk you through how to operate your new system and discuss maintenance schedules that keep it running efficiently for years to come.
For homeowners exploring different cooling options, we also offer ductless AC installation as an alternative for homes without existing ductwork or room additions where running new ducts would be impractical.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s mountainous terrain and variable climate demand reliable heating solutions that can handle everything from mild autumn evenings to harsh winter storms. Our comprehensive heating services encompass installation, maintenance, and repair of all heating system types, ensuring your family stays comfortable throughout the region’s unpredictable weather patterns. From the Smoky Mountains to the Tennessee Valley, we understand how elevation changes and temperature fluctuations affect heating performance.
Whether you need gas furnace installation for efficient whole-home heating or heat pump installation for year-round climate control, our certified technicians provide expert solutions tailored to your specific needs. We also specialize in high efficiency furnace installation to help reduce energy costs during those long mountain winters. Our team is equipped to handle everything from traditional boiler systems to modern radiant heating solutions, ensuring optimal comfort and efficiency for homes across the tri-cities area and surrounding communities.
Complete HVAC solutions for northeast Tennessee require expertise in both heating and cooling systems, especially given the region’s humid summers and cold winters. Our full-service HVAC approach addresses every aspect of indoor climate control, from initial system design to ongoing maintenance and emergency repairs. The unique geography of our service area, with its mix of valley floors and mountain elevations, creates diverse climate challenges that demand versatile HVAC solutions.
We provide comprehensive HVAC maintenance programs designed to keep your system running efficiently year-round, preventing costly breakdowns during peak seasons. Our services include smart thermostat installation for enhanced energy management and heat pump repair for homes utilizing dual-purpose heating and cooling systems. Additionally, we offer HVAC inspection services to ensure your system meets local codes and operates safely, providing peace of mind for homeowners throughout the region’s diverse communities and varying altitude zones.
When your furnace fails during northeast Tennessee’s unpredictable winter weather, quick and reliable repair service becomes essential for your family’s comfort and safety. Our furnace repair specialists understand the urgency of heating system breakdowns, particularly in mountainous areas where temperatures can drop rapidly and weather conditions can isolate communities. We maintain extensive parts inventory and provide rapid response times to restore warmth to your home efficiently.
Our expert technicians diagnose and repair all furnace types, including gas furnace repair for natural gas systems and electric furnace repair for homes without gas access. Common issues we address include furnace not heating repair and furnace blower motor repair, ensuring comprehensive solutions for any heating emergency. We also offer emergency furnace repair services available 24/7, because we know that heating failures don’t follow business hours, especially during the region’s harsh winter storms.
Northeast Tennessee’s hot, humid summers put tremendous strain on air conditioning systems, making professional repair services crucial for maintaining indoor comfort. Our region’s unique climate challenges, from valley heat buildup to mountain humidity, require specialized knowledge of cooling system performance and common failure points. We provide fast, reliable AC repair services to keep your home comfortable during the most demanding weather conditions.
Our comprehensive repair services cover all common cooling issues, from AC not cooling repair to AC compressor repair for major component failures. We also handle AC leak repair and AC refrigerant recharge services to restore proper cooling capacity. When emergencies strike during peak summer heat, our emergency AC repair team responds quickly to prevent prolonged discomfort. Our technicians carry common replacement parts and diagnostic equipment to resolve most issues on the first visit, minimizing downtime during critical cooling seasons.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.