Watch for these common symptoms that signal your air conditioner needs professional attention. Addressing problems early often prevents more expensive repairs down the road.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Air conditioner repair costs in northeast Tennessee depend on several factors. The specific part needing replacement drives much of the price. Capacitors and contactors typically cost less than fan motors or compressors. If your system has a refrigerant leak, the repair cost also includes the refrigerant type and amount needed to restore proper charge levels.
Labor charges vary based on repair complexity. A straightforward capacitor swap takes less time than diagnosing an intermittent electrical fault. We provide transparent pricing before starting any work.
Sometimes AC leak repair combined with a refrigerant recharge makes more financial sense than patching an aging system repeatedly. Our technicians help you understand whether repair or eventual replacement offers the better long-term value for your situation.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s diverse climate demands reliable heating solutions that can handle everything from mild autumn evenings to harsh winter conditions. Our comprehensive heating contractor services ensure your family stays comfortable throughout the region’s unpredictable weather patterns. From the rolling hills of Sullivan County to the mountain communities of Carter County, we understand how elevation changes and local weather patterns affect heating system performance.
Our certified technicians specialize in complete heating system design, installation, and maintenance for residential and commercial properties. Whether you’re building a new home in Johnson City or upgrading an older system in Kingsport, we provide customized solutions that maximize energy efficiency while minimizing operating costs. We work with all major heating system types, from traditional gas furnace installation to modern heat pump installation systems that provide year-round comfort.
What sets us apart is our deep understanding of local building codes and energy efficiency requirements specific to Tennessee. We also offer innovative solutions like radiant heat installation for homes with unique heating challenges. Our team provides comprehensive HVAC maintenance programs to ensure your heating investment delivers reliable performance for years to come, backed by prompt service response times across the entire northeast Tennessee region.
Complete HVAC solutions require expertise that goes beyond simple repairs – they demand comprehensive system knowledge and local climate understanding. Our HVAC contractor services encompass every aspect of indoor climate control, from initial system design through long-term maintenance planning. Northeast Tennessee’s unique geography, with its mix of valley communities and mountain elevations, creates specific challenges that require specialized HVAC expertise to address effectively.
We provide integrated heating, ventilation, and air conditioning services that optimize comfort while controlling energy costs. Our team excels in system diagnostics, identifying inefficiencies that many contractors miss. Whether you need smart thermostat installation to modernize your system controls or comprehensive HVAC inspection services to prevent costly breakdowns, we deliver solutions tailored to your property’s specific requirements.
Our commitment to indoor air quality sets us apart from typical contractors. We offer advanced solutions like air scrubber installation and whole house humidifier installation to address the dry winter air common in our region. Regular HVAC tune up services ensure optimal performance year-round, helping you avoid emergency repairs during peak heating and cooling seasons when you need your system most.
When your furnace fails during a cold Tennessee winter, expert repair services become essential for maintaining home comfort and safety. Our furnace repair specialists understand the critical nature of heating system problems and provide rapid response throughout northeast Tennessee’s communities. From Bristol to Elizabethton, we’ve built our reputation on reliable service that gets families back to comfortable living quickly and safely.
Furnace problems rarely occur at convenient times, which is why we offer comprehensive diagnostic and repair services for all furnace types and brands. Our technicians are trained to handle everything from simple component replacements to complex system rebuilds. Common issues we address include furnace not heating repair and furnace igniter replacement, ensuring your system operates safely and efficiently.
We understand that furnace repairs can be stressful, especially during extreme weather conditions. That’s why we provide transparent pricing and honest assessments of repair versus replacement options. Our emergency response includes emergency furnace repair services available 24/7 during heating season. Beyond immediate repairs, we also offer preventive maintenance and furnace duct cleaning services to help prevent future problems and extend your system’s lifespan while maintaining optimal indoor air quality throughout your home.
Reliable air conditioning repair services are crucial for surviving northeast Tennessee’s humid summers and increasingly unpredictable weather patterns. Our specialized repair team responds quickly to AC emergencies throughout the region, understanding that cooling system failures can create uncomfortable and potentially dangerous conditions for families and businesses. We’ve developed expertise in diagnosing and repairing all types of cooling systems commonly found in our area.
Our comprehensive repair services address both common and complex AC problems with precision and efficiency. From refrigerant leaks to compressor failures, we handle issues that other contractors might struggle to diagnose. We specialize in AC compressor repair and AC leak repair, two of the most critical and expensive potential problems homeowners face with their cooling systems.
What makes our service exceptional is our commitment to same-day repairs whenever possible, plus our availability for emergency AC repair during peak summer months. We also address common comfort issues like AC not cooling repair and AC refrigerant recharge services. Our technicians carry extensive parts inventory to complete most repairs in a single visit, minimizing downtime and getting your family back to comfortable living as quickly as possible.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.