Watch for these symptoms that point to compressor failure:
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Compressor replacement typically ranges from $1,500 to $2,800 installed, though exact costs depend on several factors. The compressor model your system requires plays the biggest role — newer units with higher SEER ratings use more advanced compressors that cost more. Systems still running R-22 refrigerant face higher prices because that refrigerant is no longer manufactured and parts are harder to source.
Whether your system needs additional repairs at the same time affects the total bill. If capacitors, contactors, or wiring need replacement alongside the compressor, those add to the cost. Labor to access the compressor varies depending on your unit’s configuration — some systems are straightforward while others require significant disassembly.
We always assess whether repair makes financial sense versus replacement. If your AC is over 12–15 years old and the compressor fails, replacement may offer better long-term value. For newer systems, compressor replacement restores full cooling without the higher cost of a new unit.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s unpredictable weather patterns demand reliable heating solutions that can handle everything from sudden mountain snow to frigid valley temperatures. Our comprehensive heating services ensure your family stays comfortable throughout the region’s challenging winter months. We specialize in installing, maintaining, and upgrading heating systems specifically designed for the unique climate conditions found across the Tennessee highlands and foothills.
From energy-efficient gas furnace installation to modern heat pump installation systems, we provide heating solutions that maximize comfort while minimizing energy costs. Our technicians understand how altitude changes and temperature fluctuations affect heating performance in this region. Whether you’re dealing with an older home in the mountains or a newer construction in the valleys, we offer high-efficiency furnace installation options that deliver consistent warmth and long-term savings.
We also provide specialized services like radiant heat installation for homes requiring zone-specific heating control. Our commitment to quality workmanship and customer satisfaction has made us the trusted choice for heating solutions throughout northeast Tennessee, ensuring your investment provides reliable comfort for years to come.
Managing complete HVAC systems in northeast Tennessee requires expertise in both heating and cooling technologies that can adapt to the region’s diverse microclimates. From the cooler mountain elevations to warmer valley floors, properties across this area need integrated climate control solutions that perform efficiently year-round. Our comprehensive HVAC services address every aspect of your home’s comfort system, ensuring optimal performance regardless of seasonal demands.
We excel in smart thermostat installation that helps homeowners better manage energy consumption during extreme weather periods common to the Tennessee highlands. Our team also specializes in heat pump repair services, essential for the many homes in this region that rely on these versatile systems for both heating and cooling.
Beyond basic repairs, we offer advanced solutions including air scrubber installation to address indoor air quality concerns that can arise from the region’s seasonal pollen and humidity variations. Regular HVAC maintenance ensures your system operates efficiently despite the demanding conditions, helping prevent costly breakdowns and extending equipment life while maintaining consistent indoor comfort throughout the changing seasons.
Furnace reliability becomes critical during northeast Tennessee’s harsh winter conditions, where mountain communities can experience extended cold snaps and sudden temperature drops. When your heating system fails, our emergency response team understands the urgency of restoring warmth to your home quickly and effectively. We provide comprehensive furnace repair services designed to address the specific challenges that heating systems face in this mountainous region.
Our technicians are extensively trained in diagnosing complex issues, from furnace heat exchanger repair to furnace flame sensor replacement, ensuring we can restore your system’s operation promptly. We understand how altitude and temperature variations affect furnace performance and maintain fully stocked service vehicles to handle most repairs on the first visit.
Whether you’re dealing with furnace not heating repair issues or need emergency furnace repair during a winter storm, our commitment to rapid response helps protect your family’s comfort and safety. We work with all major furnace brands and maintain extensive knowledge of both older systems common in established mountain communities and newer high-efficiency units, ensuring effective repairs regardless of your equipment’s age or complexity.
Summer temperatures in northeast Tennessee can climb unexpectedly, especially in the valleys where heat becomes trapped and humidity levels soar. When your air conditioning system struggles or fails completely, our repair specialists respond quickly to restore cool, comfortable indoor conditions. We understand how the region’s unique topography affects cooling demands and maintain the expertise to diagnose and resolve complex AC problems efficiently.
Our repair services cover everything from AC blower motor repair to AC leak repair, addressing the most common issues that arise in this climate. We’re particularly experienced with AC not cooling repair situations that often occur during peak summer demand periods when systems become overworked.
For urgent situations, our emergency AC repair service ensures you won’t suffer through sweltering nights or uncomfortable days. We maintain comprehensive diagnostic equipment and parts inventory specifically chosen for the AC systems most common throughout northeast Tennessee. Our technicians understand how factors like elevation, humidity, and seasonal pollen loads affect system performance, enabling us to provide targeted solutions that restore reliable cooling operation while preventing future breakdowns.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.