Watch for these symptoms that indicate your furnace won’t turn on:
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Furnace not turning on repair costs in northeast Tennessee depend on which component has failed. Ignition problems and flame sensor issues typically range from $150 to $400 to repair. Capacitor replacements usually fall in the $200 to $350 range. Circuit board failures are more expensive, often running $400 to $600 or more for parts and labor.
Labor rates in the Campbell County area typically range from $75 to $150 per hour. Most ignition system repairs take one to two hours. If your furnace is over 15 years old, we will tell you honestly whether repair costs make sense compared to furnace replacement to avoid throwing money at a dying system.
Emergency service calls during peak winter demand may carry additional charges. We provide upfront pricing before starting any work so you know exactly what to expect.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging mountain climate demands reliable heating solutions that can handle everything from sudden temperature drops to extended winter cold snaps. Our comprehensive heating contractor services ensure your home stays comfortable through the region’s unpredictable weather patterns. We specialize in installing, maintaining, and upgrading heating systems that are specifically designed to perform efficiently in the Appalachian climate.
From traditional gas furnace installation to modern heat pump installation systems, we provide customized heating solutions that match your home’s unique requirements and local energy availability. Our team understands the importance of energy efficiency in this region, where heating costs can significantly impact household budgets during long winter months.
We also offer innovative options like radiant heat installation for consistent warmth and mini split installation for zone-specific heating control. Our local expertise means we can recommend the most cost-effective and reliable heating solutions based on your property’s elevation, insulation characteristics, and typical weather exposure. Whether you need emergency repairs or planned system upgrades, our certified technicians deliver professional service backed by extensive knowledge of heating systems that thrive in Tennessee’s diverse climate conditions.
Managing complete comfort systems in northeast Tennessee requires expertise that goes beyond basic heating and cooling repairs. Our HVAC contractor services encompass the full spectrum of climate control solutions, from initial system design to ongoing maintenance programs. The region’s variable elevation and seasonal temperature swings create unique challenges that demand comprehensive HVAC knowledge and specialized equipment.
We provide advanced services including smart thermostat installation for optimal energy management and heat pump repair to maintain year-round efficiency. Our technicians also specialize in whole house humidifier installation to combat the dry winter air common in mountainous areas.
What sets our HVAC services apart is our commitment to integrated solutions that work harmoniously together. We understand how Tennessee’s humidity levels, altitude variations, and seasonal weather patterns affect different HVAC components. Our HVAC maintenance programs are specifically designed to address the accelerated wear that can occur in systems working harder due to regional climate demands. From residential comfort optimization to complex system diagnostics, we deliver reliable HVAC solutions that keep your property comfortable while maximizing energy efficiency throughout the changing seasons.
When furnaces fail in northeast Tennessee’s mountain communities, quick and reliable repair service becomes essential for family comfort and safety. Our specialized furnace repair services address the most common issues affecting heating systems in this region, from component failures caused by heavy usage during extended cold periods to problems arising from altitude and humidity variations.
Our experienced technicians handle everything from emergency furnace repair situations to routine maintenance issues like furnace flame sensor replacement and furnace igniter replacement. We’re equipped to service all major furnace types, including gas furnace repair and electric systems commonly found throughout the region.
The mountainous terrain and varying weather conditions in northeast Tennessee can accelerate furnace component wear, making professional diagnosis and repair crucial for system longevity. Our repair services include comprehensive system analysis to identify not just immediate problems but potential issues that could develop due to local environmental factors. We maintain extensive parts inventory and use advanced diagnostic equipment to ensure efficient, lasting repairs that restore your heating system to optimal performance, keeping your family warm through Tennessee’s unpredictable winter weather.
Northeast Tennessee’s hot, humid summers and unpredictable spring weather create demanding conditions for air conditioning systems. Our air conditioning repair services are specifically designed to address the unique challenges that cooling systems face in this mountainous region, where temperature fluctuations and high humidity levels can stress AC components and reduce efficiency.
From urgent emergency AC repair calls during peak summer heat to complex issues like AC compressor repair, our certified technicians provide comprehensive diagnostic and repair services. We also handle common regional problems including AC leak repair caused by humidity-related corrosion and AC refrigerant recharge services to restore cooling capacity.
The elevation changes and varying microclimates throughout northeast Tennessee mean that cooling systems often work harder than in other regions, leading to accelerated wear on critical components. Our repair approach focuses on not just fixing immediate problems but identifying underlying issues that could be exacerbated by local environmental conditions. Whether your system is struggling with the humid valley air or working overtime due to mountain temperature variations, our expert repair services restore reliable cooling performance when you need it most.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.