When your gas furnace breaks down during a cold Campbell County winter, you need fast, reliable repairs from technicians you can trust. ThermoSTAT Heating & Cooling provides expert gas furnace repair across northeast Tennessee, getting your home heating system back online quickly and safely. Our certified technicians diagnose and fix all makes and models of gas furnaces, so you can rest easy knowing your family stays warm.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Our repair process starts with a thorough inspection to pinpoint the exact problem. We check the gas supply lines, test the ignition system, examine the heat exchanger for cracks, and evaluate the performance of the flame sensor and burners. For systems with persistent cycling issues, we often find that a failing furnace igniter replacement resolves the problem quickly.
Once we identify the issue, we explain your options and provide upfront pricing before any work begins. Our technicians carry common replacement parts on their trucks, so most repairs complete in a single visit. We use quality replacement parts backed by warranties, and we test your system thoroughly after every repair to ensure it runs efficiently and safely.
If your furnace is older or has multiple failing components, we’ll honestly tell you whether repair or replacement makes more sense for your situation and budget.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s diverse climate demands reliable heating solutions that can handle everything from mild autumn evenings to harsh winter storms rolling through the Appalachian Mountains. Our comprehensive heating contractor services ensure your home stays comfortable year-round, regardless of what Mother Nature brings to the region. We specialize in designing, installing, and maintaining heating systems that are perfectly suited to the unique challenges of our mountainous terrain and varying elevation levels.
From energy-efficient gas furnace installation to innovative heat pump installation options, we provide heating solutions that maximize comfort while minimizing energy costs. Our team understands the importance of proper system sizing for homes in areas where temperature fluctuations can be dramatic. We also offer mini split installation for homes with unique layouts or additions that traditional ductwork can’t efficiently serve.
What sets our heating contractor services apart is our deep understanding of local building codes, energy efficiency requirements, and the specific heating challenges faced by residents in northeast Tennessee. Whether you’re dealing with an older home that needs heating system replacement or building new construction, we deliver reliable, cost-effective solutions that stand up to our region’s demanding weather conditions while keeping your utility bills manageable.
Complete HVAC solutions in northeast Tennessee require expertise that goes beyond basic heating and cooling repairs. Our HVAC contractor services encompass the full spectrum of indoor climate control, from initial system design to ongoing maintenance and emergency repairs. The region’s variable climate patterns, with hot, humid summers and cold mountain winters, demand sophisticated HVAC systems that can efficiently transition between heating and cooling modes while maintaining optimal indoor air quality.
We provide comprehensive HVAC maintenance programs designed to keep your systems running efficiently throughout the year, preventing costly breakdowns during peak usage periods. Our services include advanced smart thermostat installation that allows you to optimize energy usage based on your specific schedule and preferences. Additionally, we offer heat pump repair services for homes utilizing this energy-efficient technology that’s particularly well-suited to our moderate climate.
Indoor air quality is especially important in our region, where seasonal allergens and humidity fluctuations can impact comfort and health. That’s why we also provide UV air purifier installation and humidity control solutions. Our HVAC contractor services are designed to create the perfect indoor environment while maximizing energy efficiency and system longevity, ensuring your investment provides reliable comfort for years to come.
When your furnace fails during northeast Tennessee’s unpredictable winter weather, you need expert repair services that can quickly diagnose and resolve the issue. Our furnace repair service specializes in restoring warmth to your home efficiently and safely, understanding that heating system failures can’t wait for convenient scheduling. From the rolling hills of East Tennessee to mountain communities where temperatures can drop significantly, we provide reliable repair solutions for all furnace types and brands.
Common furnace issues in our region include problems caused by power fluctuations during storms, component wear from frequent cycling due to temperature variations, and airflow restrictions from dust and debris. Our technicians are skilled in furnace blower motor repair, furnace heat exchanger repair, and furnace igniter replacement – addressing the most frequent repair needs we encounter.
We understand that furnace problems often occur at the worst possible times, which is why we offer emergency furnace repair services to restore your heating quickly. Our repair service focuses on not just fixing immediate problems, but also identifying potential issues that could lead to future breakdowns. This comprehensive approach helps extend your furnace’s lifespan while ensuring reliable operation throughout northeast Tennessee’s demanding heating season.
Northeast Tennessee’s hot, humid summers put tremendous strain on air conditioning systems, making professional repair services essential for maintaining comfort and preventing costly system failures. Our air conditioning repair service addresses the unique challenges faced by cooling systems in our region, where high humidity levels and temperatures that can soar into the 90s demand reliable, efficient AC operation. We understand that when your air conditioner fails during peak summer heat, it’s more than an inconvenience – it’s an emergency.
Our repair expertise covers the full range of AC problems common to our climate, including refrigerant leaks caused by system strain, compressor issues from overwork, and electrical problems from power surges during summer storms. We provide specialized services like AC compressor repair, AC leak repair, and AC refrigerant recharge to address these frequent issues quickly and effectively.
When your system won’t start on those sweltering summer days, our emergency AC repair service ensures rapid response and resolution. We also handle complex diagnostic work for systems that aren’t cooling properly, providing thorough solutions that restore your home’s comfort. Our air conditioning repair service combines technical expertise with an understanding of how our regional climate affects AC performance, ensuring repairs that last through the demanding Tennessee summer season.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.