Your dryer is trying to tell you something when the warning signs appear. If your clothes take far longer than usual to dry, or they come out hot and damp after a full cycle, the vent is likely blocked and moisture has nowhere to go. A burning smell while the dryer runs is never normal and should be treated as an emergency. Excess heat building up in your laundry room, the dryer shutting off mid-cycle, or visible lint around the vent hood outside all point to a clogged vent that needs professional attention.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Several factors determine the cost of dryer vent cleaning in northeast Tennessee. The length of your vent run matters because longer ducts require more time and specialized equipment to clean properly. Vents with multiple bends or elbows are more challenging to access and clean thoroughly. If the exterior exhaust is located in a difficult spot, such as a second story or behind landscaping, that adds time to the job.
Moderate buildup typically costs less than a vent that has been neglected for years. In rare cases, we find blockages caused by objects or pest nests that require additional work to remove. We provide upfront pricing before we start any work, and we always explain exactly what is driving the cost so you are never surprised.
If you are already scheduling air duct cleaning, adding dryer vent cleaning at the same time often reduces the total cost. Many homeowners find it makes sense to have both services done together, and our air vent cleaning crew can handle both during a single visit.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s mountainous terrain and fluctuating seasonal temperatures demand reliable heating systems that can handle everything from mild autumn evenings to harsh winter storms. Our comprehensive heating solutions encompass installation, maintenance, and repair services designed specifically for the unique climate challenges of the Appalachian region. Whether you’re dealing with an aging system in Johnson City or need a complete heating overhaul in Kingsport, we understand how elevation changes and temperature swings affect your home’s comfort needs.
From traditional gas furnace installation to modern heat pump installation systems, we provide energy-efficient solutions that reduce utility costs while maintaining consistent warmth. Our expertise extends to specialized applications like radiant heat installation for homes with unique layouts or specific comfort requirements. We also offer boiler installation services for properties requiring robust, long-lasting heating solutions that can withstand the region’s demanding weather patterns while providing reliable performance year after year.
Complete HVAC system management requires specialized knowledge of how Tennessee’s humid summers and cold winters impact indoor air quality and comfort levels throughout northeast Tennessee. Our comprehensive approach addresses every aspect of your heating, ventilation, and air conditioning needs, from initial system design to ongoing maintenance and emergency repairs. The region’s varying elevations and microclimates create unique challenges that demand customized solutions tailored to your specific location and building requirements.
Our services include advanced smart thermostat installation for optimal energy management and precision heat pump repair to maintain year-round efficiency. We also specialize in air scrubber installation to address indoor air quality concerns common in the region’s humid climate. Regular HVAC maintenance ensures your system operates at peak performance, reducing energy costs and preventing unexpected breakdowns during extreme weather conditions when you need reliable comfort most.
When your furnace fails during northeast Tennessee’s unpredictable weather patterns, quick and reliable repair service becomes essential for maintaining home comfort and safety. Our specialized furnace repair expertise addresses the most common issues affecting heating systems in the region, from component failures caused by temperature fluctuations to problems arising from the area’s varying humidity levels and seasonal demands.
We handle everything from complex furnace heat exchanger repair to precise furnace flame sensor replacement, ensuring your system operates safely and efficiently. Our technicians are experienced with emergency furnace repair situations that can’t wait, providing 24/7 service when winter storms hit unexpectedly. We also address common problems like furnace not heating repair and component issues such as blower motor failures, igniter problems, and thermostat malfunctions that can leave your family without heat when temperatures drop suddenly across the Tennessee mountains.
Northeast Tennessee’s hot, humid summers put tremendous strain on air conditioning systems, making professional repair services crucial for maintaining indoor comfort when temperatures soar and humidity levels climb. Our comprehensive AC repair capabilities address the full spectrum of cooling system problems, from minor component issues to major system failures that can occur during the region’s most demanding weather conditions.
We specialize in critical repairs including AC compressor repair and AC refrigerant recharge services that restore proper cooling capacity. Our emergency response includes emergency AC repair for those sweltering summer days when system failures can’t wait until regular business hours. We also handle common issues like AC leak repair and electrical problems that can compromise system performance, ensuring your cooling system operates efficiently throughout the region’s extended cooling season while maintaining optimal indoor air quality and comfort levels.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.