Several signs indicate it may be time for gas furnace installation rather than continued repairs.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
Gas furnace installation costs in northeast Tennessee vary based on several factors that affect your total investment.
The furnace efficiency rating plays a major role in pricing. Standard efficiency units (80-89% AFUE) cost less upfront, while high-efficiency furnaces (90%+ AFUE) have higher purchase prices but lower operating costs over time. Many Campbell County homeowners find that the energy savings justify the higher initial investment, especially with our high efficiency furnace installation options.
Installation complexity matters too. Homes requiring gas line extensions, new venting, or ductwork modifications take more labor and materials. The size of the unit also affects price, with larger furnaces costing more than smaller models designed for compact spaces.
We provide detailed quotes that break down equipment costs, labor, and any necessary upgrades so you know exactly what to expect before work begins.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging mountain climate demands reliable heating solutions that can handle everything from sudden temperature drops to extended winter cold snaps. Our comprehensive heating services ensure your family stays comfortable throughout the region’s unpredictable weather patterns. We specialize in designing, installing, and maintaining heating systems that perform efficiently in the unique conditions found across our mountainous terrain.
From traditional furnace installation to modern heat pump systems, we provide solutions tailored to your home’s specific needs and local energy costs. Our certified technicians understand how altitude changes and varying soil conditions throughout northeast Tennessee affect heating system performance. We also offer high-efficiency options that help reduce utility bills while maintaining consistent comfort levels. When heating emergencies strike during those bitter mountain winters, our rapid response team ensures you’re never left in the cold. Trust our local expertise to keep your heating system running smoothly year-round.
Complete climate control solutions for northeast Tennessee homes require expertise in both heating and cooling technologies that can adapt to our region’s diverse weather conditions. Our full-service HVAC approach addresses the unique challenges posed by mountain elevations, varying humidity levels, and the significant temperature swings common throughout our area. We provide comprehensive system design, installation, and ongoing maintenance to ensure optimal indoor comfort year-round.
Our services include advanced smart thermostat technology that learns your schedule and adjusts to local weather patterns automatically. We also specialize in heat pump services that provide both heating and cooling efficiency. Additionally, our preventive maintenance programs help extend equipment life while reducing energy costs. Whether you need a complete system overhaul or targeted improvements, our certified professionals deliver solutions that work reliably in northeast Tennessee’s challenging climate conditions.
When your furnace fails during a frigid northeast Tennessee winter, quick and reliable repair service becomes absolutely critical. Our experienced repair specialists understand the common issues that affect furnaces in our mountain climate, from problems caused by altitude changes to complications arising from frequent temperature fluctuations. We maintain a comprehensive inventory of parts for all major furnace brands and models commonly found throughout the region.
Our diagnostic approach quickly identifies issues ranging from heat exchanger problems to blower motor failures. We also provide 24/7 emergency services because we know heating failures don’t wait for convenient times. Our technicians are trained to work safely and efficiently, ensuring your furnace operates reliably throughout the demanding heating season. From minor adjustments to major component replacements, we restore your heating comfort quickly and affordably while providing honest assessments about repair versus replacement options.
Northeast Tennessee’s hot, humid summers and unpredictable weather patterns create unique demands on air conditioning systems that require specialized repair expertise. Our skilled technicians are familiar with how the region’s mountain geography affects cooling system performance, from altitude-related pressure changes to the impact of sudden storms on outdoor units. We respond quickly to cooling emergencies because we understand how uncomfortable homes can become during our intense summer heat waves.
Common repair needs include compressor issues caused by frequent cycling and refrigerant problems that develop over time. Our comprehensive diagnostic process identifies both obvious problems and underlying issues that could cause future failures. We also handle urgent cooling emergencies with same-day service when possible. Our repair solutions focus on restoring efficient operation while helping you avoid costly breakdowns during peak cooling season. Trust our local knowledge and technical expertise to keep your air conditioning running smoothly.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.