If you notice any of these warning signs, it is time to schedule an inspection:
Small problems caught early during an inspection often save you from costly repairs later.
Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
The cost of an HVAC inspection in northeast Tennessee depends on your system size and type. A basic inspection for a standard home typically runs $150 to $300. More detailed inspections covering multiple systems or larger equipment may cost more.
Key factors that affect pricing include the age of your equipment, whether you have a combined heating and cooling system, and the complexity of the inspection needed. We always provide upfront pricing before we start any work.
If your inspection reveals that repairs are needed, our technician explains your options clearly. Many homeowners find that scheduling HVAC tune up services alongside an inspection helps prevent future problems and extends the life of their equipment.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s mountain climate demands reliable heating systems that can handle everything from mild autumn evenings to harsh winter storms. Our comprehensive heating solutions encompass installation, maintenance, and repair services designed specifically for the region’s unique weather patterns. Whether you’re dealing with an aging furnace in your Kingsport home or need a complete heating system upgrade in Johnson City, we provide expert guidance tailored to your specific needs.
From traditional gas furnace systems to modern heat pump installations, we understand how elevation changes and temperature fluctuations across the Tri-Cities area affect heating performance. Our certified technicians are equipped to handle everything from emergency repairs during unexpected cold snaps to planned system replacements that maximize energy efficiency. We work with leading manufacturers to ensure your heating investment provides years of reliable comfort while keeping energy costs manageable throughout the region’s extended heating season.
Complete HVAC solutions for northeast Tennessee require understanding the region’s diverse climate challenges, from humid summers in the valleys to cooler mountain temperatures. Our full-service HVAC expertise covers every aspect of your home’s climate control system, ensuring year-round comfort regardless of elevation or seasonal weather patterns. We specialize in designing and maintaining systems that efficiently handle the area’s temperature swings and humidity levels.
Our comprehensive services include preventive maintenance programs that keep systems running efficiently through all four seasons, advanced thermostat installations for optimal energy management, and heat pump services that are increasingly popular in our moderate climate zone. We also provide indoor air quality solutions to address the pollen and allergen challenges common throughout the Tennessee Valley. Our team stays current with the latest energy efficiency standards and rebate programs available to regional homeowners, helping you make informed decisions about system upgrades and improvements.
When your furnace fails during a northeast Tennessee winter, rapid response and expert repair become essential for your family’s comfort and safety. Our specialized furnace repair team understands the critical nature of heating system failures, especially during the region’s unpredictable weather patterns when temperatures can drop suddenly across the mountain terrain. We maintain extensive parts inventory and offer priority scheduling to minimize downtime during peak heating season.
From diagnosing complex heat exchanger issues to addressing common problems like startup failures, our certified technicians handle all major furnace brands and fuel types. We frequently service both natural gas systems popular in urban areas and electric units common in rural mountain communities. Our diagnostic approach focuses on identifying root causes rather than temporary fixes, and we provide detailed explanations of repair options with upfront pricing. Emergency service availability ensures you’re never left without heat during critical weather events that are common throughout the Appalachian region.
Northeast Tennessee’s hot, humid summers put significant strain on air conditioning systems, making prompt and professional repair services essential for maintaining indoor comfort. Our air conditioning repair specialists are trained to handle the unique challenges posed by the region’s climate, from high humidity levels in river valleys to the increased cooling loads required at various elevations throughout the area.
Whether you’re experiencing cooling performance issues during peak summer heat or dealing with refrigerant leaks that commonly develop in older systems, our technicians provide thorough diagnostics and lasting solutions. We maintain expertise in all system types, from central air units to ductless systems, and stock critical components for compressor repairs and blower motor replacements. Our emergency repair services ensure you don’t suffer through sweltering conditions when systems fail unexpectedly. We understand how quickly comfort levels can deteriorate in our regional climate and prioritize rapid response times during heat waves.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.