Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
What you pay depends on which component has failed. Here is a realistic look at what common repairs cost across Campbell County TN:
System age and refrigerant type shift the numbers too. Older units running on R-22 refrigerant cost more to service, and at some point a full replacement costs less over time than stacking up big repairs. We give you an honest read on that before you spend money. If your AC won’t turn on and you cannot wait, our emergency AC repair service is available when the situation can’t hold until the next business day. If your system starts but blows warm air instead of staying off entirely, that points to a separate problem covered on our AC not cooling repair page.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
When winter temperatures plummet across northeast Tennessee’s mountainous terrain, having a reliable heating system isn’t just comfort—it’s essential for safety. Our comprehensive heating contractor services encompass everything from initial system design to ongoing maintenance, ensuring your home stays warm through the region’s unpredictable weather patterns. The Appalachian climate presents unique challenges, with elevation changes creating microclimates that can vary dramatically even within short distances.
We specialize in selecting and installing heating solutions perfectly matched to your property’s specific needs and local conditions. Whether you’re dealing with drafty mountain cabins, modern energy-efficient homes, or commercial buildings, our expertise covers gas furnace installation for properties with natural gas access, heat pump installation for moderate climate zones, and electric furnace installation where gas lines aren’t available. Our team understands how Tennessee’s humidity levels and temperature fluctuations affect system performance and efficiency.
Beyond installation, we provide comprehensive maintenance programs that extend equipment life and maintain peak efficiency. Our local knowledge helps us recommend high-efficiency furnace installation options that can significantly reduce energy costs while meeting the demanding heating requirements of northeast Tennessee winters. Trust our certified technicians to deliver reliable, cost-effective heating solutions.
Northeast Tennessee’s diverse climate demands versatile HVAC solutions that can handle everything from humid summers to freezing mountain winters. As your comprehensive HVAC contractor, we provide complete climate control services that address the unique environmental challenges of the Appalachian region. Our integrated approach ensures your heating, ventilation, and air conditioning systems work harmoniously to maintain optimal indoor comfort year-round.
Our HVAC expertise extends beyond basic installation and repair to include advanced system diagnostics, energy efficiency optimization, and indoor air quality enhancement. We understand how the region’s varying elevations and microclimates affect system performance, allowing us to recommend solutions that maximize efficiency while minimizing operating costs. From smart thermostat installation that learns your schedule to heat pump repair services that keep dual-fuel systems running smoothly, we cover every aspect of climate control.
Our comprehensive services include HVAC maintenance programs designed specifically for Tennessee’s challenging climate conditions, plus specialized installations like whole-house humidifier installation to combat dry winter air. We’re committed to providing energy-efficient solutions that reduce environmental impact while delivering superior comfort and reliability for homes and businesses throughout northeast Tennessee.
Furnace breakdowns during northeast Tennessee’s harsh winter months can quickly become dangerous situations, especially in the region’s remote mountain areas where temperatures can drop unexpectedly. Our specialized furnace repair service addresses the full spectrum of heating system problems, from minor component failures to major system malfunctions. We understand that furnace reliability is critical in areas where winter storms can isolate communities and make emergency service calls challenging.
Our certified technicians are equipped to diagnose and repair all furnace types commonly found throughout the region, including older systems in historic properties and modern high-efficiency units in new construction. We maintain extensive parts inventory to ensure quick repairs, understanding that delays can mean uncomfortable or unsafe conditions for families. Common repairs include furnace igniter replacement, furnace blower motor repair, and furnace heat exchanger repair services.
We offer emergency furnace repair services because we know heating failures don’t wait for convenient times. Our team is familiar with the specific challenges posed by Tennessee’s climate, including how humidity affects system components and how elevation changes impact combustion efficiency. Whether you’re dealing with gas, electric, or oil furnaces, our repair expertise ensures your heating system operates safely and efficiently throughout the demanding winter season.
Summer heat and humidity in northeast Tennessee can be relentless, making reliable air conditioning essential for comfort, health, and productivity. Our air conditioning repair service specializes in restoring cooling systems to peak performance, addressing everything from refrigerant leaks to electrical failures. The region’s high humidity levels and temperature extremes place significant stress on AC systems, leading to unique repair challenges that require specialized knowledge and experience.
We’re experienced in repairing all types of cooling systems found throughout the area, from central air units in suburban homes to ductless mini-splits in mountain retreats. Our diagnostic expertise quickly identifies problems like AC compressor repair needs, AC leak repair requirements, and AC refrigerant recharge services. We understand how Tennessee’s variable climate affects system performance and component longevity.
Our repair services extend beyond basic fixes to include performance optimization and efficiency improvements. We provide emergency AC repair services because we know cooling failures during peak summer heat can create dangerous conditions, especially for vulnerable populations. Our technicians carry comprehensive parts inventory and use advanced diagnostic equipment to ensure repairs are completed quickly and correctly, restoring your comfort while maximizing system efficiency and reliability.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.