Posted on Lisa Russ2025-10-06Trustindex verifies that the original source of the review is Google. I would like to express my sincere gratitude to Matt for his exceptional service. He exceeded his responsibilities by adding a heat pump to my home purchase. Without prior acquaintance, he took the initiative to visit the property and assess the job requirements. On the same day, he contacted me to confirm that he could complete the task within a few hours, providing a reasonable price. I was delighted not only by the affordability but also by his ability to schedule the work for the following week. After searching for a month for someone to undertake this project, I encountered numerous companies unwilling to travel to my area. However, Matt not only accepted the job but also executed it with remarkable skill and efficiency, all while keeping costs manageable. I wholeheartedly recommend him and his company to anyone seeking honesty, quality workmanship, and a customer-first approach. Thank you, Matt, for your outstanding support "Lisa Russ"Posted on Brianne Hess2025-10-06Trustindex verifies that the original source of the review is Google. Matt and his team are amazing! Extremely professional and meticulous in their work. Matt is fast at addressing issues and accommodating when it comes to scheduling, even going as far as making weekend visits. His installation techniques and HVAC knowledge are something to be proud of! Best in LaFollette! Matt has faith in his units, and I have faith in Matt.Posted on Josiah Name2025-09-26Trustindex verifies that the original source of the review is Google. Scheduling was very simple and the person organizing dispatch was courteous. The technician was professional in appearance and behavior. Initially we had scheduled for an annual maintenance which was quoted at $199 but as it turned out we were having problems with our evaporator coil freezing so that was reduced to a diagnostic service call for only $80; that was my mistake for scheduling it as an annual checkup as opposed to a service call so I don't know that the tech was prepared to do cleaning and/or repairs. He did inspect the equipment however, after finding our return vents suboptimal are evaporator coil clogged and potentially a bad capacitor and dirty fan blades and our outdoor condenser was reportedly " very loud but in operable condition with no leaks in the system" he was adamant that we either spend several thousand dollars having them clean the air handler and replacing some maintenance Parts such as the capacitor, cleaning the fan, and replacing the evaporator coil which involves evacuating the coolant, cutting out the evaporator coil from the copper lines and resetting a new evaporator coil in its place. Alternatively we were offered the option to replace the outdoor condenser and the indoor Handler with some modifications being made to the ductwork to improve return air for approximately $9,000. I disassembled the air handler and cleaned the fan and had a technician from another local company come out and look at the system. they disassembled and cleaned the evaporator coil without having to cut the lines and then rechecked the pressures at the condenser and found the improvements in aiflow had raised pressures at the condenser and solved our freezing problem, he also took the time to evaluate our duct work and while not optimal for an older house the system setup is quite common and should be more than sufficient for the requirements of the air handler furthermore they offered to help us find appropriate filters for the returns to prevent the evaporator coil from getting clogged in the future and advised on appropriate filters to use at the air handler. they evaluated the condenser and found that it was no louder than normal and in good working order. How *long* it stays working... we'll see EDIT: after having a discussion with the owner Matt, I understand his point of view about wanting to remove the coil to clean it to prevent potential liability for damage to the lines that looked likely to occur. The options that he gave us a replacing components versus replacing the entire system were reasonable and allowed us to pick from within our interests and budget. It was not high pressure sales pitch or anything like that. but as always folks, if money is tight a second opinion on such a big project never hurts.Posted on Kristopher Herring2025-09-14Trustindex verifies that the original source of the review is Google. These guys are professional, and truly do everything to provide the best service. Very knowledgeable and not afraid to spread that knowledge with you. Matt is an excellent guy and I look forward to having more work done soon!Posted on Pamela Olivio2025-09-10Trustindex verifies that the original source of the review is Google. Very professional and works very good and cleans up. Would recommend them very highly.Posted on Eric Eyink2025-09-02Trustindex verifies that the original source of the review is Google. Thermostat Heating and Cooling were awesome to work with. Did exactly what they said they were going to do when they said they were going to do it. Highly recommend them for any HVAC needs.Posted on Sydney Anne2025-08-26Trustindex verifies that the original source of the review is Google. A big thank you to Matt and his crew! They were a pleasure to work with -- friendly, professional, informative, and efficient. Great customer service, work was done well and quickly, and all at a reasonable price.Posted on Lloyd Hicks2025-08-20Trustindex verifies that the original source of the review is Google. Fast and friendly service,diagnosed the problem in 10 minutes.Same day service tooPosted on Bob Schloemer2025-08-17Trustindex verifies that the original source of the review is Google. Excellent service from TH&C! Our A/C wasn't working when we arrived at Norris Lake and had guests for the weekend. Matt took the time on a Saturday to get our A/C working. Highly recommend.
The cost to repair your AC depends on which part is failing. Compressor repairs are among the most expensive, often ranging from $1,200 to $2,800 depending on the unit and labor involved. Refrigerant-related issues typically fall between $150 and $600 or more when leak detection is involved.
Other factors that affect your total repair cost include the type of refrigerant your system uses, whether the problem is electrical or mechanical, and the overall age of your unit. Systems running R-22 refrigerant tend to cost more to service because that refrigerant is harder to source. We always assess whether repair makes financial sense compared to replacement for older units.
We diagnose and fix cooling issues quickly, so you stay comfortable without long wait times.
Every system we install or service is chosen to fit your home’s size and cooling needs.
We’re proud to serve northeast Tennessee with dependable service and long-term customer relationships.
We’ve built our service approach around what homeowners actually need: clear communication, fair pricing, and quality work that holds up over time. Every job follows the same trusted steps from start to finish.
We present clear options and an up-front price so you can make the right call with full confidence — no pressure and no surprises.
Our certified technicians install your system to manufacturer specification and verify full performance before we leave the job site.
We check in after the install to confirm everything is running smoothly and answer any follow-up questions you may have.
From routine maintenance to emergency repairs and full system installations, we offer a complete range of heating and cooling services. Click any service below to learn more.
Northeast Tennessee’s challenging winters demand reliable heating solutions that can handle everything from sudden temperature drops in the Appalachian foothills to extended cold snaps that test even the most robust systems. Our comprehensive heating services ensure your family stays comfortable regardless of what Mother Nature delivers to the Tri-Cities region and surrounding mountain communities.
From the initial consultation to ongoing maintenance, we specialize in designing and installing heating systems perfectly matched to your home’s unique requirements and the region’s variable climate conditions. Whether you’re dealing with an older home in historic downtown areas or a new construction project in developing neighborhoods, our expertise covers traditional gas furnace installation options alongside modern heat pump installation solutions that maximize energy efficiency.
What sets our heating services apart is our deep understanding of local building codes, utility infrastructure, and the specific challenges posed by East Tennessee’s terrain. We also offer innovative solutions like radiant heat installation for those seeking ultimate comfort and energy savings. When heating emergencies strike during those unpredictable mountain weather events, our rapid response ensures your family never faces extended periods without heat. Trust our certified technicians to deliver heating solutions that combine reliability, efficiency, and long-term value for your northeast Tennessee home.
Complete HVAC solutions for northeast Tennessee properties require expertise that goes beyond basic installation and repair. The region’s unique climate patterns, from humid summers in the valleys to cooler mountain elevations, demand comprehensive system approaches that address both heating and cooling needs while maintaining optimal indoor air quality throughout the year.
Our full-service HVAC expertise encompasses everything from initial system design to long-term maintenance programs tailored specifically for East Tennessee’s environmental challenges. We understand how local factors like seasonal pollen, mountain humidity, and varying elevation levels affect your home’s comfort systems. This knowledge drives our approach to HVAC maintenance programs and advanced solutions like smart thermostat installation that adapt to regional weather patterns.
Beyond traditional heating and cooling, we integrate modern technologies such as air scrubber installation to combat local air quality challenges and whole house humidifier installation to address seasonal moisture variations. Our comprehensive approach ensures every component of your HVAC system works harmoniously to create the perfect indoor environment. From energy-efficient upgrades that reduce utility costs to preventive maintenance that extends equipment life, we deliver HVAC solutions that enhance comfort while protecting your investment in northeast Tennessee’s diverse climate conditions.
Furnace breakdowns never happen at convenient times, especially during northeast Tennessee’s unpredictable winter weather when temperatures can plummet without warning in the mountain regions. Our specialized furnace repair expertise ensures your heating system operates safely and efficiently, addressing everything from minor maintenance issues to major component failures that could leave your family in the cold.
The diverse housing stock across East Tennessee, from century-old homes in established neighborhoods to modern energy-efficient constructions, presents unique furnace challenges that require experienced diagnosis and repair. Our technicians excel at troubleshooting complex issues like furnace heat exchanger repair and addressing common problems such as furnace not heating repair that can occur when systems struggle with regional temperature fluctuations.
We maintain extensive parts inventory for both gas furnace repair and electric furnace repair needs, ensuring rapid restoration of your heating comfort. Our repair services extend beyond quick fixes to include comprehensive safety inspections and performance optimization that addresses the specific demands placed on heating systems in this region. When you need dependable furnace repair that combines technical expertise with genuine concern for your family’s comfort and safety, our certified professionals deliver solutions that restore warmth and peace of mind to your northeast Tennessee home.
When your air conditioning system fails during northeast Tennessee’s sweltering summer months, rapid professional intervention becomes essential for maintaining comfort and preventing heat-related health risks. Our comprehensive AC repair services address the full spectrum of cooling system problems, from minor efficiency issues to complete system failures that demand immediate attention.
The region’s high humidity levels and varying elevations create unique stresses on air conditioning equipment, leading to specific failure patterns our experienced technicians recognize and resolve quickly. Whether you’re dealing with AC compressor repair needs or facing AC not cooling repair challenges, our diagnostic expertise identifies root causes rather than applying temporary fixes that fail during peak demand periods.
Our repair capabilities extend to all system types and brands, with particular expertise in addressing problems like AC leak repair and AC blower motor repair that commonly affect units operating in East Tennessee’s demanding climate conditions. We maintain comprehensive parts inventory and offer emergency services because we understand that AC failures during heat waves aren’t just inconveniences—they’re urgent situations requiring immediate professional response. Trust our certified technicians to restore your cooling comfort with repairs that address both immediate problems and underlying issues that could cause future breakdowns.
Get answers to the most common questions about our HVAC services. Still have questions? Reach out to our team — we are happy to help.
Reliable service, honest pricing, and certified technicians — here’s what sets our team apart and why customers come back to us year after year.
A properly sized unit cools every room evenly, avoiding hot spots and cold drafts throughout your home.
When your AC matches your home’s square footage and insulation, it doesn’t need to overwork, helping you save on energy costs.
Oversized systems cycle on and off too often, while undersized ones run constantly. Both lead to faster wear and tear.
Correctly sized units remove humidity effectively, keeping your indoor air more comfortable during northeast Tennessee’s humid summers.
Proper sizing means less strain on the compressor and other key components, minimizing breakdowns and repair costs.
Have a question or need to schedule service? Fill out the form below and a member of our team will reach out to you with next steps.